FAQ

Frequently asked questions about Mutelcor Remote Patient Monitoring Solution

What is Remote Patient Monitoring?

Remote patient monitoring (RPM) is a technology that enables monitoring of patient vital signs outside of conventional clinical settings (e.g. in the home) as an enhanced medical support to the patients in the comfort of their homes.

How can Mutelcor RPM (Remote Patient Monitoring) Platform benefit a Hospital/Doctor/care giver?

The Hospital and Caregivers get a dedicated Web Portal and receive the patient data on continuous basis. The team of Doctors can then continuously monitor patients vital signs data and immediately follows up with patients as soon as the troubling trends are spotted as part of the treatment plan. For example a diabetic patient reporting a measurement that shows his Blood Sugar level is very low. Using the RPM as a proactive health monitoring tool, the clinician can call or initiate video based virtual visit to address the illness and provide relevant medication and health coaching to the patient before its too late.

What benefits can a patient avail if he/she signs up for Remote Health Monitoring Package?

  1. Remote Health Monitoring and Consultation with Clinician on continous basis in real time
  2. Save time and travel cost by using Video Consultation feature
  3. Take vital measurements in comfort of their home
  4. RPM enables patients to stay healthy, allow older and disabled individuals to live at home longer and avoid having to move into skilled nursing facilities. RPM can also serve to reduce the number of hospitalizations, readmissions, and lengths of stay in hospitals—all of which help improve quality of life and medical costs.

Why should I use Remote Patient Monitoring for my patients?

The wide range of health data from the point of care, such as vital signs, weight, blood pressure, blood sugar, blood oxygen levels, heart rate, and electrocardiograms of your patients can help you provide enhanced medical assistance in remote environment. Your Care Teams can take informed clinical decisions, identify emergencies, take proactive steps to save patients life, deliver health coaching to the assigned patients using video consultation feature. Your team can provide specialised care for various disease groups such as Bariatric, Diabetes, CHF, CKD, Hypertension, COPD.
For instance, a video call with one patient helped a nurse practitioner in Canada to diagnose a gastrointestinal bleed. They transferred the patient to a local hospital, where she bypassed the ER and saw a gastroenterologist immediately.
“She had two units of blood transfused within the hour and was able to stay on a telemetry unit, rather than ICU,” informed the clinician. “This woman was on her way to stroke, heart attack and potentially death within 24 to 48 hours. It would have been a catastrophe — not only from her quality of life standpoint, but also from a financial standpoint. But because we had a simple face-to-face with her via video, clinician was able to diagnose her, address the issue, and get her back home with no deficits in less than two days.“

Can your RPM Platform integrate with hospitals' internal clinical systems?

Yes. Mutelcor RPM Platform can be integrated with your clinical systems. We have already integrated our solution with clinical systems in several bariatric clinics in Mumbai, India and soon shall be implementing for CKD Patient groups in Sri Lanka.

What is BYOD?

BYOD refers to Bring Your Own Device. In our Remote Patient Monitoring solution, patients can use their already owned medical devices to take vital signs measurements; input the data manually into mobile application; this is referred to as BYOD.

Will my patients be trained on the mobile app usage if they sign up for RPM Subsription?

Yes, all patients who enrol in RPM subsription package will receive training and ongoing guidance on device usage, mobile app usage and how to input vitals data as well as measurements manually, upload lab reports, book appointments, download prescriptions, check messages, make online payment using the RPM app.

What are Bluetooth Enabled Devices?

Bluetooth Enabled Devices are the connected devices having bluetooth connectivity and can transmit patient vitals data into Bluetooth compatible smartphones/tablets.

Do I Need to hire any nurses additionally to start remote patient monitoring?

Refering to our previous experience in the hospitals, usually there is no additional staff required as a nurse or doctor can be assigned patient groups in the ratio of 1:60 (This is however a European standard and exact number of patients assigned to the clinical staff can differ clinic to clinic).

Patients will find connected device kit pack expensive?

Patients do not have to necessarily purchase the connected devices Kit; they can however rent it on yearly or bi annually basis at a nominal charge.

Patient may find it difficult to input measurements in mobile application.

The language and the questions are very simple and most patients find it easy to use. This is evident from the survey conducted and the patient feedback have been particularly interesting. A recent survey of user experience reveals a very positive response

  1. Respondents found Mutelcor RPM Mobile App easy to use
  2. Respondents said that most people could learn to use RPM Mobile App
  3. Patients and clinicians feel quite confident using RPM Mobile App
  4. UI functions were well understood
  5. Users experienced almost no needs for technical assistance