IoT LoRa Feedback Button

The purpose of installing a Wireless 3-Button Smiley Feedback Solution on the premise is to:

  • Get Feedback solution
  • Identify customer satisfaction level
  • Monitor performance, quality of service
  • Hassle free single push anonymous feedback device

Use cases of
3-Button Smiley Feedback Solution:

  • Fast anonymous Feedback at shop, Mall, hotel etc.
  • Feedback at airport toilets, railway, municipality toilets etc.
  • Feedback system for corporate catering service
  • Feedback at any cash counters like utility service

The technical details of 3-Button Smiley IoT Feedback device on the premise are:

  • Wireless – Works on LoRaWAN Technology
  • Worldwide Unlicensed Band – India License-free LoRa frequencies 865-867 MHz
  • Integrated Big-Data Analysis Platform- Dynamic cloud based Dashboard for Real-time reports and analysis
  • Real time data transfer
  • Encrypted and secure data
  • Unlimited button presses
  • Low Power- Huge Battery life with 3 – 5 years with standard two AA – Alkaline Batteries
  • LED indicator on push feedback buttons. Green, yellow and red colours
  • Wall mounted IP65 Ingress protection enclosure with inbuilt buzzer
  • Designed, Engineered and developed in Germany
  • Model No: MTC-IN-FB01
  • Enclosure Size: 230 x 100 x 90 mm
  • Net Weight: 488 gm
  • Ingress protection: IP65
  • Battery Life: upto 5 Years
  • Operating Temperature: -40°C to +85°C
  • Voltage: 3v (2 x AA Battery)
  • Frequency: IN 865 -867 MHz (CE & ETA-Approved)
  • SF Supported: 7 – 12
  • OTAA and ABP: Compliant
  • LoRa Chip: SX1276
  • Bit rate: up to 300 kbps
  • RF output.: 20 dBm

FAQ – 3-Button-Smiley

Does the product needs charging?

No, the wireless button works on 2 AA standard alkaline batteries

How often do I have to replace the batteries?

The device can run for up to 5 years

How do I replace the batteries?

Use a standard Phillips (+) screw driver to remove four screws provided on the top to remove the top cover and insert batteries in the battery holders

How do I know the device has started?

A single very short beep (chirp) after inserting the batteries indicates start of the device

How to ensure the device has successfully joined the network?

The join attempt will start some time after the start of the device (by default 30 seconds). 3 very short beeps (chirps) in rapid succession indicate a successful join of the network.

How do I know the correct mounting position of the device?

Mount the device on slant base provided over middle button