What it Does?
When customer presses the Red or Green button, it performs the following functions:
- Measure customer satisfaction
- Shows Satisfaction Trend
- Create better customer experience
- Customer feedbacks are updated real time on dashboard
- Auto generated reports are sent by email
How it Works?
The device needs a stable and secured WiFi connection only.
- E paper Display
- Supports multi languages
- Needs a stable and secured WiFi connection only
- Improve Customer Retention
- Customizable e paper feedback questions via webportal
- Integrated Big-Data Analysis Platform- Dynamic cloud based Dashboard for Real-time reports and analysis
- Real time data transfer
- Encrypted and secure data
- Low Power- Micro USB charging
- Designed, Engineered and developed in Germany
Dashboard, Alerts, Alarm & Reports
Dashboard comprises of the following segments:
- Multi Language Questionnaire Dashboard Layout-According to the customer
- Real-time Update: Values are updated on dashboard in real time
- Location wise tabular representation
- Time-intervals: Freedom to view history on intervals of minutes, hours, day, week and year wise
Auto Generated Reports: Reports are generated automatically (Weekly, Monthly & Yearly) and transferred to the end user via email.
Depending on the used case we have following application areas:
- Hospitals for Patients Feedbacks
- Airport and Railway stations
- Educational Sectors for parent’s reviews
- Cash Counters like utility service
- Municipality Restrooms
- Hotels for service feedback
Yes, you can change the questions remotely.
Yes, it can also have multiple fonts in one screen.
Yes, it is possible to change languages of questions.
This is a stand-alone device. You just need a secure WiFi connection.
Yes, Dashboard reports can be downloaded as a PDF.
Yes, you can filter to view the responses from individual devices or select to view overall results in our provided dashboard.
Yes, in our provided dashboard you can see real time values. Currently we don’t have any notification feature for this device.
Over the top we have blue led. If blue light is constant which means our device connected successfully to a network.