WiFi Questionnaire Feedback

What it Does?

When the customer presses the red or green feedback button, it performs the following functions:

  • Customer Feedback is counted
  • Customer feels valued as his Feedback is collected
  • Feedback counts and satisfaction trends are shown on the dashboard in real time
  • Reports can automatically be generated from the feedback counts and sent to the user via E-Mail

How it Works?

The device needs a stable and secured WiFi connection only.

Key Features

  • E paper Display
  • Supports multi languages
  • Needs a stable and secured WiFi connection only
  • Improve Customer Retention
  • Customizable e paper feedback questions via webportal
  • Integrated Big-Data Analysis Platform- Dynamic cloud based Dashboard for Real-time reports and analysis
  • Real time data transfer
  • Encrypted and secure data
  • Low Power- Micro USB charging
  • Designed, Engineered and developed in Germany

Product Datasheet

  • Model No: MTC-QF01
  • Enclosure Size: 200 x 150 x 44 mm
  • Net Weight: 566 g
  • Power: 220V AC
  • WiFi Enabled
  • E-paper Display
  • Questions:
    • Changeable in real-time via Webportal
    • Supports multi languages

Dashboard, Alerts & Reports

Our Dashboard:

Dashboard comprises of the following segments:

  • Customizable Layout: Layout and Graphs can be customized on customer request
  • Multiple Languages are supported to be shown on the dashboard
  • Real-Time Update: Values are updated on dashboard shortly after the button is pressed
  • Trends: Keeps track of positive and negative feedback trends
  • Time-Intervals: Freedom to view feedback history on custom time-intervals
  • Location wise tabular representation
  • User Authentication

Detailed Real-time Reporting & Statistics: Generation of dynamic usage reports in real-time

Application Areas

  • Hospitals for Patients Feedbacks
  • Airport and Railway stations
  • Educational Sectors for parent’s reviews
  • Cash Counters like utility service
  • Municipality Restrooms
  • Hotels for service feedback

Key Customers