WiFi Questionnaire Feedback

What it Does?

When customer presses the Red or Green button, it performs the following functions:

  • Measure customer satisfaction
  • Shows Satisfaction Trend
  • Create better customer experience
  • Customer feedbacks are updated real time on dashboard
  • Auto generated reports are sent by email

How it Works?

The device needs a stable and secured WiFi connection only.

Key Features

  • E paper Display
  • Supports multi languages
  • Needs a stable and secured WiFi connection only
  • Improve Customer Retention
  • Customizable e paper feedback questions via webportal
  • Integrated Big-Data Analysis Platform- Dynamic cloud based Dashboard for Real-time reports and analysis
  • Real time data transfer
  • Encrypted and secure data
  • Low Power- Micro USB charging
  • Designed, Engineered and developed in Germany

Product Datasheet

  • Model No: MTC-QF01
  • Enclosure Size: 200 x 150 x 44 mm
  • Net Weight: 566 g
  • Power: 220v AC
  • WiFi Enabled
  • E-paper Display
  • Questions:
  • Changeable in real-time via Webportal
  • Supports multi languages

Dashboard, Alerts, Alarm & Reports

Our Dashboard:

Dashboard comprises of the following segments:

  • Multi Language Questionnaire Dashboard Layout-According to the customer
  • Real-time Update: Values are updated on dashboard in real time
  • Location wise tabular representation
  • Time-intervals: Freedom to view history on intervals of minutes, hours, day, week and year wise

Auto Generated Reports: Reports are generated automatically (Weekly, Monthly & Yearly) and transferred to the end user via email.

Application Areas

Depending on the used case we have following application areas:

  • Hospitals for Patients Feedbacks
  • Airport and Railway stations
  • Educational Sectors for parent’s reviews
  • Cash Counters like utility service
  • Municipality Restrooms
  • Hotels for service feedback

Key Customers

Following are the list of existing Users/Clients:

FAQ’s

Can I change the questions remotely?

Yes, you can change the questions remotely.

Does it support different fonts?

Yes, it can also have multiple fonts in one screen.

Can I change the language of questions?

Yes, it is possible to change languages of questions.

What other accessories are required for this item to be functional or is it complete itself?

This is a stand-alone device. You just need a secure WiFi connection.

Can reports be downloaded?

Yes, Dashboard reports can be downloaded as a PDF.

Can reports be extracted per question wise?

Yes, you can filter to view the responses from individual devices or select to view overall results in our provided dashboard.

Is this a Chinese product?

No, it’s a German product.

Can you notify me in real time if I get bad responses?

Yes, in our provided dashboard you can see real time values. Currently we don’t have any notification feature for this device.

How do I know that device has joined the network?

Over the top we have blue led. If blue light is constant which means our device connected successfully to a network.