What it Does?
When the customer presses the red or green feedback button, it performs the following functions:
- Customer Feedback is counted
- Customer feels valued as his Feedback is collected
- Feedback counts and satisfaction trends are shown on the dashboard in real time
- Reports can automatically be generated from the feedback counts and sent to the user via E-Mail
How it Works?
The device needs a stable and secured WiFi connection only.
Key Features
- E paper Display
- Supports multi languages
- Needs a stable and secured WiFi connection only
- Improve Customer Retention
- Customizable e paper feedback questions via webportal
- Integrated Big-Data Analysis Platform- Dynamic cloud based Dashboard for Real-time reports and analysis
- Real time data transfer
- Encrypted and secure data
- Low Power- Micro USB charging
- Designed, Engineered and developed in Germany
Product Datasheet
- Model No: MTC-QF01
- Enclosure Size: 200 x 150 x 44 mm
- Net Weight: 566 g
- Power: 220V AC
- WiFi Enabled
- E-paper Display
- Questions:
- Changeable in real-time via Webportal
- Supports multi languages
Dashboard, Alerts & Reports
Our Dashboard:
Dashboard comprises of the following segments:
- Customizable Layout: Layout and Graphs can be customized on customer request
- Multiple Languages are supported to be shown on the dashboard
- Real-Time Update: Values are updated on dashboard shortly after the button is pressed
- Trends: Keeps track of positive and negative feedback trends
- Time-Intervals: Freedom to view feedback history on custom time-intervals
- Location wise tabular representation
- User Authentication
Detailed Real-time Reporting & Statistics: Generation of dynamic usage reports in real-time
Application Areas
- Hospitals for Patients Feedbacks
- Airport and Railway stations
- Educational Sectors for parent’s reviews
- Cash Counters like utility service
- Municipality Restrooms
- Hotels for service feedback